General terms of use

SUEZ Smart Solutions (hereinafter “SUEZ Smart Solutions”) allows users to access the present website www.suez.com (hereinafter “the Website”). Users who access the Website undertake to comply with the present General Terms of Use (“GTU”).

This Website provides information about the activities of SUEZ Smart Solutions and its subsidiaries. SUEZ Smart Solutions endeavours to ensure that the information published on the Website is accurate and up-to-date, and reserves the right to amend the content of the Website at any time and at its discretion alone.

Access to the Website

The Website is accessible 24/7, except during maintenance periods. SUEZ Smart Solutions cannot guarantee that the Website will always be operational. Similarly, it cannot be held liable for the results of force majeure events, breakdowns or technical problems affecting the hardware, programs and software or the Internet which may cause the suspension or stoppage of the service. SUEZ Smart Solutions is not liable for delays, difficulties of use or incompatibility between the present Website and the user’s files, browser or any other program used to access the Website. 

The Website is made available free of charge (excluding any costs for connection to the Website which remain payable by the user).

 

Intellectual property

The Website and all of its content are protected by intellectual property rights. The Website and all of the elements it comprises, such as in particular the trademarks, texts, illustrations, logos, corporate names, products and photographs are the property of SUEZ Smart Solutions. The present General Terms of Use do not grant the user any license to use the trademarks, logos or photographs included on the Website. Any reproduction and/or representation of the Website is subject to the prior written authorization of SUEZ Smart Solutions.

 

Hypertext links 

SUEZ Smart Solutions cannot be held liable for hypertext links to other websites, and in particular for the content of such websites. The user alone is liable for the decision to click on links. Furthermore, it is up to the user to take the necessary precautions to avoid any contamination from the Website, in particular by one or more viruses. SUEZ Smart Solutions is not responsible for hypertext links to the present Website, and forbids anyone from creating such a link without its prior written authorization.

 

Information regarding the processing of personal data

SUEZ Smart Solutions collects and processes the personal data (surname, first name, email address etc.) transmitted to it via the Website, in particular by means of the contact form respond to requests for information.

The data is processed by the SUEZ Smart Solutions. It is hosted by an external hosting provider that is a subcontractor of SUEZ Smart Solutions located in the European Union and are kept for as long as required to process the request.

In accordance with the regulations applicable to personal data1, you have the right to access, correct, oppose and limit the processing, erasure and portability of your data that you can exercise by writing to the following address:

SUEZ Smart Solutions - Direction du Business Development – Pôle Communication –

38 rue du Président Wilson 78230 Le Pecq
or by sending an e-mail to communication-smartsolutions@suez.com, with details of your name, first name and postal address, and with a copy of both sides of your ID. 

If you have difficulty managing your personal data, you can send a claim to the Data Protection Officer of SUEZ by post at the following address SUEZ – Data Protection Officer - Tour CB21 – 16 place de l’Iris – 92040 Paris La Défense cedex, France, or by sending an e-mail to privacy@suez.com. You also have the right to lodge a complaint with the CNIL or the competent supervisory authority.

1 amended Law n°78-17 pertaining to information technology, files and individual freedom of 6 January 1978, and the General Data Protection Regulation (GDPR) n° (EU) 2016/679 of 27 April 2016

 

Cookies

The Website uses cookies for the purposes specified below.

What are cookies, and what are they for?

A cookie is information stored on your hard disk by the server of the website that you are visiting. It contains several data:

  • the name of the server that sent it;
  • an identifier in the form of a unique number;
  • possibly, an expiry date.


Cookies help to improve the website browsing experience.

Types of cookies used on our Website

The Website sends a certain number of cookies to enable us to:

  • draw up traffic and usage statistics and volumes for the various components of the Website (sections and content visited, browsing path) to enable us to improve the interest and ergonomics of our services;
  • adapt the Website presentation to the display preferences of your system (language, display resolution, operating system used etc.) during visits to our Website, according to the display or reading hardware and software in your system;
  • implement security measures, for example when you are asked to log on again to access content or a service after a given period of time.

The cookies we use

 

Cookie name

Expires

Role

cookieconsent_status

1 year

Cookies consent management

[xxx]Query and [xxx]QUERY

5 days

User experience enhancement

suez#lang

Session

Website language management

ASP.NET_SessionId

Session

Sitecore session management

TS01cb58f2

Session

Sitecore session management

SC_ANALYTICS_GLOBAL_COOKIE

10 years

Sitecore Analytics tracker management

_ga

2 years less 1 day

Google Analytics tracker management

_gat_UA-59249325-4

Session

Google Analytics tracker management

_gid

1 day

Google Analytics tracker management

 

How to change your cookie settings

You can block the cookies on all websites that you visit.
NB: deleting cookies will delete the settings saved for websites you have visited.

 

The method of disabling cookies varies depending on the browser:

  • For Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en,
  • For Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies,
  • For Edge™: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy,
  • For Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences,
  • For Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
  • For Opera™: https://help.opera.com/en/latest/web-preferences/#cookies


For all other browsers, please consult directly the cookie management help pages available on the internet.

 

Liability

SUEZ Smart Solutions cannot be held liable for any material or incidental damage (including but not limited to, technical failure, disclosure of confidential documents, data loss) or any other consequential damage that occurs during or is linked to use of the Website.

 

SUEZ Smart Solutions takes all reasonable steps to ensure that the information available on this Website is accurate and up-to-date, and reserves the right to modify the content at any time, without notice. Nevertheless, SUEZ Smart Solutions cannot guarantee that the information is comprehensive or that it will not be falsified by a third party (by hacking, a virus etc.).

 

In the event of a discrepancy between the information provided in the French version of the Website and the information provided in the English version of the Website, the information provided in the French version of the Website shall take precedence. The elements of the Website are provided on an “as is” basis, without any guarantee of any kind, either implicit or explicit.

While visiting this Website, the user undertakes to comply with the applicable laws and regulations.

Applicable law

The present GTU are governed by French law.

Legal notice

Publisher

SUEZ Smart Solutions
Limited company (SAS) with capital of €100,000
Nanterre register of companies No. 509 561 395
Head office: 38 rue du Président Wilson – 78230 Le Pecq - FRANCE
Telephone: +33 (0)1 34 80 23 45
Legal representative: Farrokh Fotoohi
Publication Manager: François Moreau

 

This Website is hosted by SUEZ - SUEZ Smart Solutions -  38 rue du Président Wilson – 78230 Le Pecq - FRANCE

Credits for copyrightable content with regard to literary and artistic property:


©Christophe Soresto, ©Didier Depoorter_photodepoorter, ©Kasia Kozinski _Myphotoagency, ©Lydec, 
©SUEZ / Abaca Press / Michel Martinez Boulanin, Laurent Pascal, Patrick Wack, 
©SUEZ Australia Holding PtyLtd / Stephen Antonopoulos, 
©SUEZ / Agence Heidi, 
©SUEZ / Pleine Ouverture / Axel Perez, 
©SUEZ / Krista Boggs, William Daniels, Franck Dunouau, Cyrille Dupont, Denis Felix, Oscar Garcia, Felix Ledru Bruno Paget, Véronique Paul, David Plas, Pierre Emmanuel Rastoin, Xavier Swchebel, Eric Thibaud, 
©SUEZ / CAPA pictures / Pierre-Olivier Callede, Luna Coppola, Julien Lutt, Pierre Olivier, Patrick Sordoillet, 
©SUEZ / Megamark,
©SUEZ / MH Productions / Philippe Mencia, 
©SUEZ / Trilogi'c / Thierry Duvivier, 
©SUEZ_JCC_UNDP, 
©Offset,©Thinkstock, ©Unsplash, ©Shutterstock, ©www.drapeauxdespays.fr, ©Francesco Toiati


Design and conception

Steering : Laura Lebrun – Service Business Development – SUEZ Smart Solutions
Conception, design and development: We Are Partners , Barcelona